Accessing System Information

• 1. Log in to your WordPress Admin Dashboard.
• 2. Navigate to CompressX → Logs & System Information.
• 3. Locate the System Information section at the top of the page.

System Information Overview

The System Information panel is divided into four key sections:

• 1. Environment
• 2. Image Libraries
• 3. Resources
• 4. WordPress Setup

Each section displays real-time status indicators to help you quickly verify whether your server meets CompressX requirements.

Environment

This section displays your server and runtime configuration.
Information provided:

• 1. Server – Web server software and version (e.g., Apache with OS details)
• 2. WordPress – Installed WordPress version
• 3. PHP – Current PHP version and compatibility status
• 4. Home URL – Website home URL used by WordPress

Status indicators:

• 1. OK indicates the configuration is compatible with CompressX.
• 2. Missing or incompatible values may affect plugin functionality.

Image Libraries

This section confirms whether required image processing libraries are available on your server.
Supported libraries:

• 1. GD Extension
• 2. Imagick

Supported formats:

• 1. WebP
• 2. AVIF

Status meanings:

• 1. Installed / Active – The image library is available and usable.
• 2. Supported – The format is supported by the corresponding image library.

Resources

This section shows current memory usage and limits.
Displayed metrics:

• 1. Memory Current
• 2. Memory Peak
• 3. Memory Limit

WordPress Setup

This section summarizes key WordPress configuration details relevant to CompressX.
Details include:

• 1. Theme – Active WordPress theme
• 2. Plugins – Total number of installed plugins
• 3. Rewrite Rules – Confirms whether WordPress rewrite rules are functioning correctly

Status indicators:

• 1. Success / OK indicates the WordPress environment is correctly configured.
• 2. Rewrite rule issues may prevent optimized images from loading correctly.

Sending Debug Information

If you encounter issues, CompressX allows you to send diagnostic data directly to the support team.

Method 1: Send Debug Info via Email (Recommended)

Use this method if SMTP is configured on your website.

• 1. Enter Your Email Address.
• 2. Describe the issue in the Problem Description field.
• 3. Click Send Debug Information.

You will be notified once the issue is resolved.

Method 2: Download Debug File (Alternative)

Use this method if SMTP is not available.

• 1. Click Download Debug File.
• 2. The file will include system information and error logs.
• 3. Send the downloaded file to CompressX support manually.

What Debug Information Includes

• 1. Server environment details
• 2. WordPress configuration
• 3. Image library availability
• 4. Error logs related to CompressX operations

When to Use System Information

• 1. Images fail to convert to WebP or AVIF.
• 2. Bulk optimization does not start or stops unexpectedly.
• 3. CDN or rewrite rules are not working.
• 4. Other technical issues have arisen.